SHIPPING POLICY

Shipping cost charged according to order value order above Rs 500 can be shipped free PAN India.

IMPORTANT INFORMATION

Once your order is shipped, we will send you a notification with the tracking details so you know when to expect it. You may receive parts of your order at different times, as they are dispatched from various locations and each product may have a different production/shipping time.

We will try to dispatch all orders within 24 hours from when the amount is remitted to us, however, estimated delivery times are to be used as a guide only and commence from the date of dispatch. Made to Order Products may take upto 4-6 Days.

In the rare chance that the product you have ordered is not available , we will be happy to send you some alternative options. If they are not to your liking, we will provide Store Credit of the equal value to you.

We are unable to redirect orders once items have been dispatched to the address provided by you at the time of your order placement. All orders require a contact number and signature upon receipt and will not be delivered without the same. 

PRODUCT DISCLAIMER

Please note minor imperfections may exist due to the handcrafted nature of the product. Slight variations are inherent in the manufacturing of such products and should be expected. Each product is one-of-a-kind and cannot be considered as a defect. 

Due to the many variations in computers, smartphones and browsers, colours may appear different on different electronic screens. As a result, slight shade variance between the product images on the website and the product should be expected.

TAXES & DUTIES

For Indian Customers: Product Prices displayed are inclusive of all taxes and duties

ORDER DELAYS

An apology in advance for those who have received their orders delayed. We try hard to reduce lead times and avoid delays, which we try and advise customers in advance for or as and when they arise. If you've been waiting longer than you should have and you haven't heard from us, please Whatsapp Us at +91 8600 000557 and we will get back to you within 24 hours of your complaint.

After placing an order, you will receive an e-mail acknowledgment from Website. This will then be followed up by another e-mail once we have verified your payment details 

​and approved your order for shipping, this email may be from our Payment Gateway. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information that will help smoothen out the problem.